Pricing for AI voice agents is not as simple as a flat monthly fee. Your total cost depends on where your customers are calling from, what type of calls they make (local, mobile, toll-free), and how many minutes you consume. This guide gives you a complete picture — country by country — so you can make an informed decision.
How AI Voice Agent Pricing Works
Vaami uses usage-based pricing rather than a flat monthly fee or credit pack. There are two components to your bill: AI usage, billed per second, and telephony, billed per minute at standard carrier rates for your country. You can also bring your own telephony (BYOT) — connect your own SIP trunk or carrier account — and pay Vaami for AI usage only, with no telephony markup.
The Two Cost Components
| Component | Cost (India) | Cost (Everywhere Else) | What it covers |
|---|---|---|---|
| AI usage | ₹1.99/min, billed per second | $0.025/min, billed per second | Speech-to-text, LLM inference, text-to-speech, call orchestration |
| Telephony | ₹0.69/min (flat rate) | Varies by country — local/mobile/toll-free rates | Carrier routing for inbound and outbound calls |
AI Voice Agent Pricing by Country (2026)
There are no fixed plans or tiers — every market pays the same flat AI usage rate for its currency, plus telephony billed separately at local carrier rates, or $0/₹0 telephony with bring-your-own-telephony (BYOT). No seat fees, no monthly minimum. The table below shows the AI usage rate for each market, what 1,000 minutes of AI usage costs, and the typical local telephony rate on top.
| Country | AI Usage Rate | AI Cost at 1,000 mins/mo | Typical Telephony Rate (local outbound) |
|---|---|---|---|
| India 🇮🇳 | ₹1.99/min | ₹1,990 | ₹0.69/min (flat, all routes) |
| USA 🇺🇸 | $0.025/min | $25 | $0.0115/min |
| UK 🇬🇧 | $0.025/min | $25 | from $0.0075/min |
| Canada 🇨🇦 | $0.025/min | $25 | $0.0120/min |
| Australia 🇦🇺 | $0.025/min | $25 | from $0.0230/min |
| Ireland 🇮🇪 | $0.025/min | $25 | from $0.0130/min |
| Sweden 🇸🇪 | $0.025/min | $25 | from $0.0150/min |
| Oman 🇴🇲 | $0.025/min | $25 | from $0.2244/min |
AI Voice Agent Pricing in India — Why It's Different
India has a unique telephony structure that makes AI voice agents exceptionally cost-effective. Unlike Western markets where inbound and outbound rates differ by route type, India uses a flat telephony rate of ₹0.69/min for both inbound and outbound calls. This predictability makes it easy to budget accurately.
For an Indian business handling 2,000 minutes a month, AI usage costs approximately ₹3,980. Telephony at the flat ₹0.69/min rate adds roughly ₹1,380 more if you use Vaami's telephony — or ₹0 if you bring your own SIP trunk (Exotel, Plivo, Ozonetel, and others are supported). Either way, there's no seat fee and no fixed monthly commitment — you pay only for what you use, for a fully autonomous AI agent handling calls 24/7.
AI Voice Agent Pricing in the USA
US telephony pricing varies by route type. Local calls are cheapest; toll-free inbound is the most expensive. AI usage in the USA — and every market outside India — is a flat $0.025/min, billed per second, regardless of route.
| Route Type | Outbound Rate | Inbound Rate |
|---|---|---|
| Local | $0.0115/min | $0.0055/min |
| Toll-Free | $0.0060/min | $0.0180/min |
At 1,000 minutes/month, AI usage costs $25. Telephony on top is typically $6–$18 depending on route mix — for example, local outbound at $0.0115/min adds about $11.50 at this volume. Businesses that already have a Twilio or similar carrier account can use bring-your-own-telephony (BYOT) and skip Vaami's telephony charge entirely, paying only the $0.025/min AI usage rate.
AI Voice Agent Pricing in the UK
UK businesses benefit from lower local outbound rates compared to the USA, which keeps telephony costs down relative to AI usage. At 1,000 minutes/month, AI usage costs $25 — the same flat rate as every market outside India — and telephony at the local outbound rate (from $0.0075/min) adds roughly $7.50 more.
| Route Type | Outbound Rate | Inbound Rate |
|---|---|---|
| Local | from $0.0075/min | $0.0055/min |
| Mobile | $0.0270/min | $0.0075/min |
| Toll-Free | from $0.0075/min | $0.0550/min |
Canada and Australia
Canada has telephony pricing close to the USA, making it an easy market to deploy for businesses already operating in North America — at 1,000 minutes/month, local outbound telephony (about $0.0120/min) adds roughly $12 on top of the same $25 AI usage cost. Australia has higher local and mobile rates: local outbound from $0.0230/min adds roughly $23 in telephony at the same volume, still on top of the flat $25 AI usage cost.
Europe (Ireland, Sweden) and Middle East (Oman)
Ireland and Sweden have competitive local rates but significantly higher toll-free rates — particularly Sweden where toll-free inbound reaches $0.1292/min and mobile outbound $0.5930/min. Businesses in these markets typically configure local-number routing for inbound calls to keep costs predictable.
Oman and broader Middle East markets carry substantially higher telephony costs — local outbound starts at $0.2244/min. At 1,000 minutes/month that's roughly $224 in telephony alone, on top of the flat $25 AI usage cost — which is why bring-your-own-telephony (BYOT) or a custom-scoped enterprise deployment often makes more sense for high-volume Oman deployments. Contact Vaami's sales team for a custom quote.
Bring Your Own Telephony (BYOT): When It Makes Sense
If your business already has a SIP trunk or carrier account — Twilio, Exotel, Plivo, Ozonetel, and others are supported — you can connect it directly to Vaami and skip Vaami's telephony charge entirely. You still pay the standard AI usage rate (₹1.99/min in India, $0.025/min elsewhere, billed per second); your own carrier bills you directly for call minutes at whatever rate you've already negotiated.
| Vaami Telephony | Bring Your Own Telephony (BYOT) | |
|---|---|---|
| Who bills for call minutes | Vaami, at standard per-country carrier rates | Your own carrier, directly |
| AI usage rate | Same flat rate (₹1.99/min India, $0.025/min elsewhere) | Same flat rate (₹1.99/min India, $0.025/min elsewhere) |
| Best for | Getting started fast with no existing carrier relationship | Teams with an existing SIP trunk or negotiated carrier rates |
ROI Calculation: AI Voice Agent vs Human Receptionist
The business case for AI voice agents becomes clear when you compare usage-based AI costs to human alternatives. Here's a representative calculation for a UK SME handling 1,000 minutes (roughly 300–400 calls) a month:
| Cost item | Human Receptionist | Vaami (usage-based) |
|---|---|---|
| Monthly cost | £3,000–£4,500 (salary + NI + benefits) | $25 AI usage (~£20) at 1,000 mins, plus telephony |
| Hours available | 40 hrs/week, 5 days | 24/7, 365 days |
| Simultaneous calls | 1 | Unlimited |
| Cost per 3-min call | £3.00–£5.00 | ~£0.06 AI usage + a few pence telephony |
| After-hours handling | Voicemail / missed | Full resolution |
| Attrition cost | £15,000–£25,000/year | None |
For an Indian business, the comparison is even more stark. A human receptionist handling calls costs ₹20,000–₹35,000/month in salary alone. At 2,000 minutes/month, Vaami's AI usage costs approximately ₹3,980 (plus ₹1,380 telephony, or ₹0 with BYOT) — unlimited simultaneous calls, 24/7, in multiple languages, for a fraction of a single employee's salary.